Refund and Returns Policy

We want you to love your purchase from TOYFITS! If there’s an issue with your order, please read our return and refund terms below.

Return Eligibility
We accept returns within 7 days of delivery only in the case of product quality issues (e.g., damaged, defective, or wrong item). Please contact us first to confirm the issue with photos or details.

Return Process
To request a return, please email us at [email protected] with your order number and reason. Our team will guide you through the process and provide the return address.

Shipping Costs
If the return is due to a quality problem, we will cover the return shipping cost. Otherwise, returns are not accepted.

Custom-Made Items
Please note that all our products are made-to-order. Therefore, returns for non-quality-related reasons are not accepted (e.g., change of mind or wrong size ordered).